soarstan's profile

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1 Message

Sat, Nov 7, 2020 12:00 PM

Xfinity Modem

I have been contacted by a purported Xfinity agent, reporting my modem software is out of date.

How can I check this, and could it be scam?

Responses

BruceW

Gold Problem Solver

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22.4K Messages

8 m ago

It's almost certainly a scam. With rare exceptions, Comcast can update modem and gateway devices automatically.

 

Did the agent offer any details?

 

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