New Poster
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1 Message
Xfinity Modem
I have been contacted by a purported Xfinity agent, reporting my modem software is out of date.
How can I check this, and could it be scam?
New Poster
•
1 Message
I have been contacted by a purported Xfinity agent, reporting my modem software is out of date.
How can I check this, and could it be scam?
BruceW
Gold Problem Solver
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26.7K Messages
5 years ago
It's almost certainly a scam. With rare exceptions, Comcast can update modem and gateway devices automatically.
Did the agent offer any details?
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