Visitor
•
1 Message
Xfinity modem upgrade has caused issues with accessing my music streaming app called Roon ARC.
Xfinity modem upgrade has caused issues with accessing my music streaming app called Roon ARC. The port forwarding has been set up correctly, but the modem is blocking access for some reason. Roon suggested I install a VPN app called Tailscale on my mobile device and music server, which I did, but the modem seems to be blocking that as well. I had upgraded my Xfinity modem recently and that is when the probelm began so i know that is the source of the issue.
XfinityAdrienne
Official Employee
•
1.7K Messages
8 hours ago
Good Morning, @user_1ogl2u! Thank you so much for taking the time to reach out to us here on the Xfinity Forums! I know how frustrating it can be with getting a new modem, along with setting up the networks within the home. I would recommend reporting the blocked Roon ARC App following the steps here. That will lead you to our team that investigates blocked App/Websites and ensure that you are able to access. You can report here. Please let us know if you have any other questions/concerns, we are happy to help!
0
0