Visitor

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6 Messages

Thursday, August 7th, 2025

Xfinity Mobile and Xfinitywifi, what are they used for?

I am new to Xfinity and need some help understanding some options.  When my Xfinity internet was installed, the tech had me log into the service with my last name.  There are two other options listed, one called Xfinity mobile and the other called Xfinitywifi.  What do I use these two for or direct me to a link explaining them.

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Gold Problem Solver

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26.6K Messages

3 days ago

... Xfinity mobile ... Xfinitywifi ... What do I use these two for or direct me to a link explaining them.

See "Secure vs. open Xfinity WiFi hotspots" on https://www.xfinity.com/support/articles/secure-vs-open-xfinity-wifi.

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Visitor

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6 Messages

@BruceW​ Probably does not apply to me as I do not have Xfinity phones, just internet and land line.

Official Employee

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924 Messages

Good morning @user_ie85mh Xfinity residential internet customers have access to our Network of Wi-Fi hotspots 

https://www.xfinity.com/support/articles/about-xfinity-wifi-internet

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Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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Gold Problem Solver

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26.6K Messages

14 hours ago

... Probably does not apply to me as I do not have Xfinity phones ...

That doesn't matter. Even my lowly Motorola Tracfone can use these SSIDs. Unfortunately Comcast/Xfinity has done a terrific job of confusing home Internet service, Xfinity Mobile service, and the "xfinitywifi", "XFINITY", and "XFINITY MOBILE" hotspots.

Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.

Visitor

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6 Messages

12 hours ago

Currently I have my cell phone on the Internet service they named Zuck.  So, I could connect it on Xfinity Mobile?  Thanks for helping an old guy who has been on DSL for years and years.

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Official Employee

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400 Messages

 

user_ie85mh yes that is correct. That is one of hotspots which are free to Xfinity internet customers, as well. Please let me know if this helps. 

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Gold Problem Solver

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26.6K Messages

12 hours ago

... So, I could connect it on Xfinity Mobile? ...

If it's compatible, yes. https://www.xfinity.com/support/articles/about-xfinity-wifi-internet lists supported devices and how to connect them to the Comcast/Xfinity hotspots. Good luck!

Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.

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