Regular Visitor
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12 Messages
xfinity mobile and xfinity wireless SSID not showing up anymore
When I first got my new MB8 modem it was broadcasting xfinity mobile and xfinity SSID's now they no longer show up and my cell phone service went down. What happened? I've tried resetting the modem and no luck. Any ideas what could be wrong?
XfinityMarcus
Official Employee
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1.6K Messages
27 days ago
Captain959 thank you for using the Xfinity Community Forums page to reach out today. I understand that we are looking into your internet service connection no longer broadcasting. Let's get to the bottom of this issue together. Thank you for sharing the troubleshooting steps you have already attempted thus far. Can you send me a direct message with your full name and complete service address to get started?
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EG
Expert
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111.5K Messages
26 days ago
@Captain959 @XfinityMarcus
Please circle back here and post any possible solutions for the issue here in these open public forums so that all readers here may benefit from the exchange / info. This is in keeping with the spirit for which these public help forums were originally intended. Thank you.
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