Contributor
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225 Messages
Xfinity is blocking Motorola MB8600 modem administrator/diagnostics screen
I have a Motorola MB8600 modem. I cannot access the administrator/diagnostics screen at 192.168.100.1:80 because Xfinity blocks that port when it connects to Xfinity for the first time.
Is there a way to stop Xfinity from blocking port 80 on my modem?
By the way, Xfinity is not blocking port 8080 which displays a "Spectrum Analyzer".
I can do a factory-reset that allows me to get to port 80 - but as soon as Xfinity connects to the modem again for the first time, Xfinity blocks port 80 again.
EG
Expert
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110.1K Messages
3 years ago
What happens if you leave off the ":80" ?
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CC_Tony
Retired Employee
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1.4K Messages
3 years ago
Blocked Internet Ports List is a great place to find what ports we block and why. Are you able to access your admin portal without ":80"?
(Edited: Fixed Hyperlink)
(edited)
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EG
Expert
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110.1K Messages
3 years ago
@truerock2
Try hard resetting the device to factory defaults by pressing and holding in the recessed reset button on the rear for 30 seconds. This can sometimes clear up some weird behavior issues.
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truerock2
Contributor
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225 Messages
3 years ago
Often, it is recommended that a modem be factory-reset if its port 80 is inaccessible through a router.
Last night, I disconnected the Xfinity coax cable from my Motorola MB8600 modem and performed a factory reset on the modem. Port 80 (http) and port 443 (https) continued to be "filtered". Port 8080 (httpd Apache based Mongoose web server used to provide a spectrum analyzer) disappeared. I could attach my PC directly to the modem (bypassing the router) and port 80 would magically not be filtered.
This morning I re-scanned the ports on my modem (I'm using Nmap Zenmap) from my Windows 10 PC through my router and unfiltered port 8080 has magically reappeared. I can access port 8080 on my modem through my router (a Linksys EA8500 AC2600). Ports 80 and 443 are still "filtered".
Thousands of people frequently discuss this problem. No one knows why it occurs. I assume someone at Motorola and/or Comcast knows what is going on - but, the information is not available.
Where the Spectrum Analyzer app on the Mongoose web server is coming from is very strange.
(edited)
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truerock2
Contributor
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225 Messages
3 years ago
The "spectrum analyzer" on port 8080:
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truerock2
Contributor
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225 Messages
3 years ago
Nmap Zenmap - ports scan
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truerock2
Contributor
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225 Messages
3 years ago
Nmap Zenmap - topology
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tarn0ld
Visitor
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4 Messages
3 years ago
I am a longtime Comcast customer and IT pro who is having the same issue with my MB8600. Port 80 is inaccessible, port 8080 is open.
It is ludicrous that Comcast/xfinity essentially nerfs the modem on connection. This is anticompetitive.
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EG
Expert
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110.1K Messages
3 years ago
Wonder how the original poster is making out ?
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tarn0ld
Visitor
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4 Messages
3 years ago
@EG Just bumping this thread and adding that even when DNS is changed at the router level, packets are making through to my computer that insert the comcast DNS VIA A LOCALHOST LOOP.
This is literally using a vulnerability in the routing tables to track internet usage.
I look forward to sending this thread to the FCC
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