Visitor
•
2 Messages
Xfinity internet
I have to call every month about the same thing. Xfinity internet tries to charge me $81 when my bill is $65 and even when it’s in writing that a Xfinity employee told me my next bill $65 the next person won’t honor it. Poor rating do not get Comcast Xfinity not worth the headache they will
keep trying to up charge you
XfinityShawn
Official Employee
•
2.3K Messages
18 minutes ago
@user_t8t0ck My team can help you with your billing concerns today.
To send a direct message, please click on the chat icon in the top-right corner of the screen, and select "Xfinity Support" to initiate a Direct Message.
Click "Sign In" if necessary
Click the "direct messaging" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it
0
0