12345xxx's profile

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12 Messages

Sun, Mar 1, 2020 2:00 PM

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Xfinity internet

   What's wrong with the Xfinity internet?  My internet service goes down every day.  A minute or two this morning the internet was down.  Most days about 3-5 times a day the internet goes down.  The technician replaced the internet modem.  That didn't help.  I think it's the outside cable lines that need to be replacd.  Had that problem before in a diferent county in Florida.

EG

Expert

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90.6K Messages

2 y ago

What do the modem's signal stats look like ? Try getting them here http://192.168.100.1 or here http://10.0.0.1

Please post the *Downstream Power Level*, the *Upstream Power Level*, and the *SNR* (Signal to Noise Ratio) numbers.

What is the exact make and model number of the modem / gateway device ?

Is this a WiFi connection ?

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