Xfinity internet outages every single day

In the past few days, we started experiencing outages every day. Now, Xfinity does not even allow me to claim a credit as I maxed out - it only lets me get a $5 credit for 2 days. But this disruption costs us significant damage - we all work from home and are losing business. What is going on? Is there a way to speak with someone and figure out how to resolve it?