Visitor
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1 Message
Xfinity internet never working
I live in the suburbs in California and everyone around me has Xfinity internet. I currently am paying for 2100 plan with an XB8 modem. I have 3 WiFi extenders and every time I go into that room it totally disconnects. Xfinity sent a person out here to fix it and it was okay for a day but than I had the same problem, I replaced my modem, replaced the pods, tried using a router. done almost everything and still can’t figure out what’s going on. Is the X class or XB10 modem out so I can exchange mine and hopefully my nightmarish WiFi actually works even after I step 50 feet away from my modem, this is killing me.!!!
XfinityBenjaminM
Official Employee
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2.1K Messages
11 hours ago
Click "Sign In" if necessary
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• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
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EG
Expert
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111K Messages
7 hours ago
@user_5umzfu @XfinityBenjaminM
Please circle back here and post any possible solutions for the issue here in these open public forums so that all readers here may benefit from the exchange / info. This is in keeping with the spirit for which these public help forums were originally intended. Thank you.
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