Visitor
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1 Message
Xfinity internet going in and out for 2 days now
Our internet keeps coming in and out, router flashes red then goes back to white, all wires and plugs are fine, its been going on for 2 days now, really frustrating.
Visitor
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1 Message
Our internet keeps coming in and out, router flashes red then goes back to white, all wires and plugs are fine, its been going on for 2 days now, really frustrating.
EG
Expert
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120.1K Messages
1 day ago
The concern is not "Home Security Devices And Equipment" help related........... Topic moved here to the proper help section for assistance.
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EG
Expert
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120.1K Messages
1 day ago
First. When these outages occur, are they being officially indicated with any info about them here ?;
https://www.xfinity.com/support/status
https://www.xfinity.com/support/articles/check-service-outage
Use a cell phone internet service, a public WiFi hotspot, or a neighbor's internet if you need to in order to check it.
Or you can use their Xfinity App: https://www.xfinity.com/apps
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XfinityCarolyn
Official Employee
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356 Messages
2 hours ago
@user_3yrf8d Hi, thank you for reaching out, and I'm sorry to hear you've been dealing with intermittent service for the past two days. I can certainly understand how frustrating that must be. Since you've already checked the cables and connections, we'd like to take a closer look at the signal levels.
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