Xfinity Internet | False “WiFi 7 Included” Advertising + Broken Guarantee

From the internet plan promotions posted on websites and in store flyers, one of the promotions is "Latest WiFi 7 technology included".

After speaking with an agent for about an hour for getting a wifi 7 gateway, I finally received the GUARANTEE that I can go to the store the next day and pick it up. They scheduled an appointment for me and everything.

The next day, the store tells me that they CAN NOT and WILL NOT give me a wifi 7 capable device, even though their advertisements have this posted every where.... False advertisements and broken guarantees by xfinity. Very disappointing.

1. Internet plan promotions by xfinity

• 5‑Year Price Guarantee

• No annual contract

• WiFi equipment + unlimited data included

• Advanced Security + parental controls

• Latest WiFi 7 technology included