xfinity internet cancellation

user_451dgi Hello, thank you for reaching out via our Xfinity Community Forum. I am sorry you are looking to close your account. I can help you make this change. To get started, please send our team a Direct Message with your full name, the name listed on the account (if different), and the service address associated with your account. 
 
  To send a "Direct Message":
  Click "Sign In" if necessary
  Click the "Direct Messaging" icon at the top of the page (it looks like a text bubble)
  Click the "New message" (pencil and paper) icon
  Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list that appears. The "Xfinity Support" graphic replaces the "To:" line
  Type your message in the text area near the bottom of the window
  Press Enter to send it