Visitor
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5 Messages
Xfinity Gig Internet a Waste of $$$
Okay, So I have a VERY expensive PC. I had the plan with 900 mbps download speeds and was getting every last bit of it. I recently upgraded to a plan with Gig Internet n my download speeds are identical to what I had n the only difference was a cpl mbps upload. My modem n router are both top notch with a cat6e Ethernet cable. I SHOULD be getting 1200-1400 mbps download for the rediculous cost of this plan. I'd definitely recommend not pulling the trigger on Gig net till Xfinity stops shorting their customers. You'll get the same speed with a cheaper plan. I've also ran all kinds of troubleshooting and I'm convinced this is on Xfinitys end. Too many Gig net users not getting their advertised speeds that they are paying an arm n leg for.
Jlavaseur
Problem Solver
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948 Messages
3 years ago
I get both 1400+ with ethernet and wifi, so they do deliver what they advertise...
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user_4f56a6
Visitor
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5 Messages
3 years ago
Then u r the exception. They are [Edited: "Language"] most ppl. Check the forum. Just cuz u r special doesn't mean they r doing everyone right. I pay almost 300 a month, I expect 1200-1400, not 930. They can fix it or refund me but I'm not paying for something they aren't delivering me.
(edited)
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Jlavaseur
Problem Solver
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948 Messages
3 years ago
so does your equipment support more then 1000 Mbps? you would need at least a 2.5 gig network card or your equipment caps you at around 930, plus your modem and router have to support the higher speeds...
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bjsc1100
Contributor
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14 Messages
3 years ago
as mentioned in another reply, you need to have a multigig port (at least 2.5ghz) on both your pc as well as your gateway. if you only have gigabit ports on either end, then you WON'T see speeds above 1000 mbps regardless of how much you spent on your pc.
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user_4f56a6
Visitor
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5 Messages
3 years ago
As mentioned in the original post, my equipment isn't the issue. If the exact models need be posted then my modem is Motorola DOCSIS 3.1 Which supports 6000 mbps. I have a TP Link Archer AX11000 $400+ Router. I have modem connected to 2.5g Wan port. Router connected n PC motherboard Ethernet supports 100/1000/10000 so I'm completely confused as it's not my equipment limiting me
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Jlavaseur
Problem Solver
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948 Messages
3 years ago
So that particular router has 8 gigabit lan ports, so your capped at 1000 Mbps….
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Jlavaseur
Problem Solver
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948 Messages
3 years ago
Wan port is different then a lan port, the wan is coming in your router, lan is going out, it might be able to handle it, just not the way you have it configured….
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