Visitor

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2 Messages

Friday, August 1st, 2025

Xfinity Gateway login Information

hello I forgot my gateway login information after I already changed it, I tried factory resetting and using the password on the bottom of the router but it didn't work.

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Expert

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112.3K Messages

3 days ago

Are you holding in the reset button for at least 25-30 seconds ?

Visitor

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2 Messages

yes i held it down forf 45 seconds and it was supposed to flash green i believe? it did not

Official Employee

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1.9K Messages

abbas27wifi after resetting the modem to default settings is the default network name showing up on your devices?

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Expert

 • 

112.3K Messages

2 days ago

It may be malfunctioning. Consider getting it swapped out for another. Good luck !

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