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abbas27wifi
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Friday, August 1st, 2025

Xfinity Gateway login Information

hello I forgot my gateway login information after I already changed it, I tried factory resetting and using the password on the bottom of the router but it didn't work.

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4 days ago

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EG

Expert

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112.4K Messages

6 days ago

Are you holding in the reset button for at least 25-30 seconds ?

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abbas27wifi

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yes i held it down forf 45 seconds and it was supposed to flash green i believe? it did not

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6 days ago

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XfinityJosephA

Official Employee

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1.9K Messages

abbas27wifi after resetting the modem to default settings is the default network name showing up on your devices?

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Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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4 days ago

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EG

Expert

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112.4K Messages

6 days ago

It may be malfunctioning. Consider getting it swapped out for another. Good luck !

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