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Xfinity Extremely High Latency in Crystal Lake IL
Hey all. I'm a new customer of Xfinity and purchased Internet from their store in Crystal Lake IL. I'm APPALLED by the high latency of the Wireless signal to my laptop which is in line of sight of the Xfinity Router. I worked in a very rural part of the Republic of Ireland for Years! There, I used THREE IRELAND and had very low latency despite the fact that the area would be hit by large gales, wind and snow. In Ireland, every now and then I'd have a High Latency problem which prevented me from working Globally with clients across the world. I bought a signal BOOSTER and Repeater and had a number of these small boxes scattered across my home. Can you recommend a way of increasing the signal strength? My understanding is that the Internet cables are Buried Underground which reduces the signal strength to the Xfinity Router.
Tom
XfinityMarcos
Official Employee
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2.4K Messages
7 months ago
Hello user_328vgu, thank you for reaching out to our Forum for help with your Wi-Fi issues. I work from home and need my speeds too, so I get where you're coming from on this one. I'd like to see if we can check the full scope of this issue, that way we work on a full resolution. Are you able to test your laptop, or any device, with an ethernet connection directly to your modem/gateway? There are a number of factors that can impact your Wi-Fi signal being distributed from the router of your modem or gateway, but this hyperlinked walkthrough can help you Optimize your Network.
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