xfinity <-> eero Plus usage meters off by 100%???

xfinity meter says we've consumed 1.07G as of 30 Dec - eero Plus (paid subscriber) meter shows we've consumed 486G as of this message. We're two (2) baby boomers so we're conventional in our internet usage

I can accept being off by 10 - 20% on a 1.23G plan but 100%?

What gives?

Responses

XfinityThomasC

Official Employee

•

2.1K Messages

3 days ago

Hello, @user_ev8hr8 Have you checked all of your connected devices to make sure no one has access to your network? For example having guest over and providing access to your network. I would take advantage of the Xfinity App to see what devices are on your network. When was the last time you reset your password?

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