1 Message
Xfinity [Edited]
About every other week my internet goes out. No outage just WiFi by its self. I plug and unplug 10x I ask for assistance to speak to a real person no response. All automated!!! [Edited: "Language"] this is the only choice for internet 🛜 I’d rather choose cricket WiFi if I can. [Edited: "Inflammatory"/"Language"]
EG
Expert
•
113K Messages
2 years ago
For a test, does a computer / device that is hardwired directly to the router / gateway device with an ethernet cable have the same problem ?
With this test, we are trying to isolate this down to being either a WiFi-only problem or a problem with the general connection to the Comcast system which would of course affect both. It's a good first step in troubleshooting before proceeding any further.
0
0