Xfinity [Edited]

​​I pay 590.00 a month for 2 homes with 800/30 service.   been with comcast since 1994 ish.  (TCI mets then) ​​

​​They are throttling my office (ATT Fiber 1g)   since april 2rd 2023 the send speed from my office (Remote desktop, FTP, everthing) is 300-400 kb/sec.  It use to be 30-70 MB/sec  So 140 times slower.   8+ hours of calls and they can't fix it.   I also pay extra for Uncapped.   I even changed comcast IPs to prove its not ATT (commercial)​​

​​My office can send to anyone neigbors, in USA, canada even spain fast.  But not to my home 3 miles from office.    $590 a month and I get to work for free dubugging for them. ​​

​​My conclusion is they have done a IP throttle on my office.  And only the engineers know  about it and do not tell the IT help desk people.  They are unable to see it from their end.​​

​​I can get 20MB/sec if I vpn from home to Chicago then connect to the office.  Again that proves its a IP block.   Never had issues like this in years.​​

​​As a 30 year faithful patron I have to dump comcast from 2 locations + other locations over this.​​

​​Its like they bite the hands that feed them, I'm not mad just don't know what else I can do.  They can't even admit to doing it either.​​

​​I would have to move to get my speed back.  Its a block only on this account because we have debugged it on other xfinity accounts.  Office to them is full speed 800 Mbit.   Not 3Mbit which is what i have been getting for the past 3 weeks.   ​​

​​And $590 a month for cable/tv with no caps.  Its not like I have bare bones internet but I am getting dial up like speeds in 2023.    I had 5 Mbit in the early 1990s and Im worse in 2023 and paying much more.​​

​​Engineers at infinity please let the help desk know what you are doing and also admit to do it to to save me hours of having to debug it to prove you are doing it.   At least admit to the paying customers what you are doing to save them from doing all the extra hours of phone calls and debugging.  Its my dime I don't like to work for free do you?​​

​Note: My internet is fast and fine connecting to everywhere else except my fixed IP office.   And no issues until 3 weeks ago and its been 300kb/sec downloading.  I can send at the 30Mbit speed to the office only downloads are affected.   I can connect to the office from another house with comcast 40 feet from me and get full speed.    So my interent will check ok.  My neighbors can connect to my office fine too.  Just not me anymore.  IP traffic shaper is at work by comcast/xfinity​