U

Saturday, April 27th, 2024 1:47 AM

Closed

Xfinity dropping DNS response packets

I use my own hardware.  When using certain DNS providers, some specific responses are being dropped.  These providers include ControlD and NextDNS.  This has worked fine for months, and stopped working yesterday specifically.

I can tell the queries are getting out to these providers, just the inbound responses never make it back.  However, using 'bigger' DNS providers like 8.8.8.8 work.

dig slack.com @76.76.2.0
;; communications error to 76.76.2.0#53: timed out

These servers work fine from everywhere except my home internet.

Please advise.

Official Employee

 • 

1.9K Messages

1 year ago

Good evening @user_tcbne0, and thank you for reaching out on our Community Forums regarding your issues when using certain DNS providers. May I ask what troubleshooting steps you have attempted so far? 

 

forum icon

New to the Community?

Start Here