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Tuesday, March 11th, 2025 7:34 PM

Xfinity box and Roku

My Roku isn’t working. Also, should the light on my box be white or green?

Official Employee

 • 

1.5K Messages

30 days ago

 

Hello user_thhh0s how specifically is the Roku not working? Are you seeing solid color screens? Are there any specific error messages? As for the Xfinity Box, are you referring to your Xfinity Wireless Gateway? If this is an XB6 modem or above, fully online shows as a white light. A green light means it's establishing connection. 

 

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