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Saturday, November 2nd, 2024 6:31 PM

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Xfinity App Port Forwarding Device Dropdown Has Wrong IP Address

I created a port forward to one of my computers. When the router changed the IP address of the computer, however, it did not change the address of the port forward.

In the app I delete the existing Port Forward and create a new one. The item in the device dropdown list still contains the old ip address, though - so there is no way to create a Port Forward to the new IP address.

How can I create a port forward to a device whose ip address has changed?

Official Employee

 • 

2K Messages

6 months ago

@user_vplq3b

 

Thanks for reaching out, once you did the port forward https://www.xfinity.com/support/articles/xfi-port-forwarding are you able to establish a connection ?

Expert

 • 

110.2K Messages

6 months ago

The concern is not "Account Management" help related. Topic moved here to the Home  Networking help section.

(edited)

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