1 Message
Xfinity app not showing all services
Trying to adjust some gateway settings using 10.0.0.1 but it points me to a stupid Xfinity xFi app that no longer exists. I install the purple iOS Xfinity app but only mobile shows under the services tab, internet and voice are missing. However, under the account tab my bill and plan for internet and voice is there, so my credentials are correct. The only way to adjust gateway settings are through this abomination of an app that doesn't even work. I'm at my wits end and chat support is of no help.
XfinityBenny
Official Employee
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886 Messages
1 year ago
@csenecal xFi Gateways have Advanced Security and additional protections within the modem. One of those features is protecting the network from unwanted changes, including the radios used or ports. If you need to control and manage that part of the network, we recommend an owned gateway or router. You can also keep the Xfinity Gateway and place it in bridge mode. That will allow you to have some benefits of a rented modem, plus the ability to manage and control the network.
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