Visitor

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2 Messages

10/25/2026 9:03 PM

Xfinity App is not compatible with my phone.

So...the Xfinity app is the only way to activate my modem? 

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Official Employee

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6 Messages

57 minutes ago

Thank you for using the Xfinity Forums to check for additional options to activate your gateway. The Xfinity app is our recommended approach because of how easy the process is, but it isn't the only option available. A care agent can assist, and I can certainly help with it! You've reached the right place.


I noticed your post is a couple of days old, do you still need help activating your Xfinity gateway today?

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