U

Visitor

 • 

3 Messages

Thursday, August 4th, 2022 4:08 PM

Closed

xfI Pods Temperature Range?

I am wondering what the working temperature range is of the xFi Pods and I cannot find this info online. Specifically, I am wondering if I can put one in my attic or crawlspace. In either location the pod would be protected from precipitation but it would be exposed to a wide range of temperatures. Does anyone know if this is doable?

Thanks!

Bill

Problem Solver

 • 

1.5K Messages

3 years ago

Consumer grade electronic parts are 0C-70C (no condensation).  Most of your electronics will say 0C-40C for use.  Why?  The device creates heat, and it leaves around 30 degrees C for ambient temperate to change from room temp to a warmer heat.  Ambient changes will increase electronic heat in the device linearly.  Cooler is always better, and extends lifespan.  Semiconductors try to turn back into uncharged sand.

WiFi 6 used with your 'pods' is going to be pretty bad with construction materials though.  Both 5G and WiFi 6 don't like walls and distance very much.  2.4G is better for that and longer range.  You can find a cheap 300N (2.4G/5G) access point for around $25.  Stringing Ethernet from your gateway to about where you want the signal will work better through a ceiling or floor.  If you use 2.4G, maybe you don't even have to be very close.   If it's inside the living area, you don't have a condensation issue either.

Problem Solver

 • 

493 Messages

3 years ago

Greetings, @user_ad8662. This is a great question! I am currently looking into this for you. Just to confirm, have you tried connecting the Pod in the attic? If so, was it able to communicate with the modem without any issues

Visitor

 • 

3 Messages

3 years ago

Thanks, Luis, for looking into this. My concern is not about connectivity - which I am sure will be fine - but about extreme temperatures. I found flatlander3's warnings about heat to be persuasive and I have read elsewhere that this is a common problem for electronic devices that are not designed with extreme heat in mind.

Problem Solver

 • 

493 Messages

Gotcha. I was just asking because materials, structures, and even other devices in the home can impact the overall quality of the WiFi signal in your home. Do you already have the xFi pod(s) in your possession? If so, what generation are they? Generation 1 or 2? 

I no longer work for Comcast

Visitor

 • 

3 Messages

I have one pod, which I bought last year. I assume it is generation 2. I am debating whether I need a second pod for my new home. Thanks.

Official Employee

 • 

2.9K Messages

I was able to find further information on this, @user_ad8662. An easy way to tell if you have a Gen 1 or Gen 2 xFi Pod is the number of ethernet ports on it. Gen 1 has 1 port and Gen 2 has 2 ports. The Gen 1 xFi Pods operate at 32-95 degrees Fahrenheit. The Gen 2 xFi Pods operate at 32-104 degrees Fahrenheit. 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick
forum icon

New to the Community?

Start Here