xFi Pods Stopped Working - trying to reactivate - stuck in try again loop

Hi, I’m trying to re-activate my Gen 2 xFi Pods. The app has been stuck in a “Try Again” loop for almost a week. I’ve already power-cycled the Gateway, reset the pods, removed the pods from my devices, reinstalled the app, and ensured Bluetooth and Wi-Fi are on. Can you help me manually provision them?

Name: Ashley
Pods: Gen 2
Gateway Model: xfi complete (white)