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gith71
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Thursday, February 6th, 2025 11:05 PM

Xfi PODs and connecting 3 or 4 pods

I have been trying to connect a 3rd and/or 4th xFI Pod to my home internet with no luck. I have tried connecting them to a Friends network as well. I can get 2 going with out issue, the 3rd will not connect no matter what I do. I have reset my modem, I have removed the 1st two pods to try and get them connected, After 2 pods a 3rd will not connect. I have tried on two different address, 2 different Xfinity Routers.

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Updated 

2 months ago

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XfinityRichard

Official Employee

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1.8K Messages

2 months ago

Oh no, I'm truly sorry for the inconvenience you are experiencing. When you attempt to activate the Pod through the Xfinity APP are you getting any type of error message?-Richard

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gith71

4 Messages

I get no error message, The App has the pod in it, but never connects to the network. the White Light continues to flash. I can have the pod next to the Router. Nothing. I know the Pod works as I remove on of the two working pods, it connects right up, then the one I removed does not connect.

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2 months ago

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gith71

4 Messages

2 months ago

Any information from Comcast Support on this?  Getting support from this company can be a joke at times and it is unreal. 

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XfinityAldrik

Official Employee

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2.1K Messages

Thank you for your patience @gith71! I see we have this post and a direct message thread for this issue. Please be reminded that sending unsolicited Direct Messages to an Official Employee of the Xfinity Community Forum, is a violation of Forum Guidelines. In the future we ask that you wait to be invited to send us a Direct Message. Our team would like to take a deeper look at the account. Please send us a direct message with your full name and full address.

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2 months ago

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