Visitor
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1 Message
xFi Pod needed with xFi complete package
My Wi-Fi doesn’t fully cover my home. I'd like to know how to use my xFi Complete package benefits to get an xFi Pod to improve coverage, especially in the back rooms.
Visitor
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1 Message
My Wi-Fi doesn’t fully cover my home. I'd like to know how to use my xFi Complete package benefits to get an xFi Pod to improve coverage, especially in the back rooms.
EG
Expert
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110.4K Messages
9 hours ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityThomasC
Official Employee
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2.5K Messages
9 hours ago
Hello, @user_48igsu
Could you please send our team a direct message with your full name and full address? To send a direct message:
1. In the top right corner, you'll see a little chat icon near the bell icon. Click the direct message icon
2. Click the "New message" (pencil and paper) icon
3. In the 'To' line, type "Xfinity Support" there. A drop-down list appears. Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line)
4. Type your message in the text area near the bottom of the window
5. Press Enter to send it. An official employee, such as myself or whoever is first available, will respond. Thanks!
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