Get it swapped out for another ASAP. It's a potential fire hazard. Taking it to your local Xfinity store to be swapped out for another would be the fastest option, or ship it back for free via UPS and have them ship you another one. You can also choose to pay for a UPS pick up at https://www.ups.com/us/en/business-solutions/pickup-dropoff-options/ups-on-call-pickup.page or by calling 1-800-PICK-UPS.
EG
Expert
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119.3K Messages
10 hours ago
Get it swapped out for another ASAP. It's a potential fire hazard. Taking it to your local Xfinity store to be swapped out for another would be the fastest option, or ship it back for free via UPS and have them ship you another one. You can also choose to pay for a UPS pick up at https://www.ups.com/us/en/business-solutions/pickup-dropoff-options/ups-on-call-pickup.page or by calling 1-800-PICK-UPS.
https://www.xfinity.com/support/articles/returning-your-equipment
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BruceW
Gold Problem Solver
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27.5K Messages
3 hours ago
See https://www.google.com/search?q=%22pod%22+fire+site:forums.xfinity.com
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