Visitor
•
1 Message
xfi gen 2 pods wont stop flashing
All four of my Xfinity Gen 2 WiFi Boost Pods stopped working at the same time on Sept. 18. My gateway and internet service are working normally.
I have rebooted the gateway, power-cycled all four pods, and removed/re-added two pods. The app sometimes shows all four pods as online or only some as online and says their connection point is the Gateway, but all four continue to slowly flash and are not functioning normally. One also showed “Connection Type: Unknown.”
This appears to be a pod/mesh provisioning issue rather than a gateway or individual pod failure. Can you please check the provisioning/mesh status on the account and reprovision the pods/gateway if needed?


Bdette01
Regular Visitor
•
9 Messages
2 days ago
4.4.3.3-02-gf7526d-gpm8.0p24s1-20260811155230 This update bricked all 6 of my WiFi Extenders. Note the date of the build - 08/11/2026. Mine also bricked on the same day.
0
0
Bdette01
Regular Visitor
•
9 Messages
2 days ago
My prior reply was marked private due to details I included to help others. My gen 2 Xfinity WiFi Extenders received a firmware update with a build date of 8/11/2026 overnight on 9/18-19.
That update killed all 6 of them
0
0
XfinityAngie
Official Employee
•
3K Messages
2 hours ago
Here are the detailed steps to direct message us:
1. Click "Sign In" if necessary.
2. Click the “Direct Messaging” icon.
3. Click the “Start new conversation” (pencil and paper) icon.
4. In the “To:" line, type “Xfinity Support”.
5. As you type, a drop-down list will appear. Select “Xfinity Support” from that list.
6. An “Xfinity Support” graphic will replace the “To:" line.
7. Type your message in the text area near the bottom of the window.
8. Press “Enter” to send it.
https://forums.xfinity.com/conversations/guidelines/how-to-direct-messaging-within-the-forum/697ba1e570934d009185c514
0
0