Mrrickg's profile

New Poster

 • 

1 Message

Sun, Nov 29, 2020 5:00 AM

xFi Gateway Powers Down

My router can only seem to stay on for 30 min or so, then it turns off and doesn't reboot.  I have to unplug and re-plug to get it to turn back on.  It seems really hot to the touch.  I've read other posts about a fan, but i honestly don't hear anything when its on.  It is brand new, i just got my service installed yesterday.....

Responses

EG

Expert

 • 

87K Messages

7 m ago

Have it swapped out for another ?

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!tick

New to the Community?

Start Here