Visitor

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9 Messages

Saturday, November 8th, 2025 9:18 PM

XER10 - Enable Bridge Mode

I was recently upgraded to a new modem/router combo (XER10) from the XB7-T. I am a power user and use a

MINISFORUM MS-01 to do all of my network's routing, The XB7-T allowed me to use bridge mode and let my router handle all of the routing throughout the house. With this new XER10, I don't even have an option for Bridge mode at all. My MS-01 is more than sufficient to handle the network speeds, and has 10Gig NICs as well. If I can register it's MAC and use that I would be much happier and I will gladly send back the equipment, but otherwise I will need a version/software update of your equipment that I can enable Bridge Mode. 

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Visitor

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2 Messages

2 months ago

Adding to the conversation. I need Bridgemode. Please implment otherwise I will probably have to cancel service and go back to optimum. 

Visitor

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3 Messages

Add myself to the growing pile, this is ridiculous and I understand this is newer Tech for Xfinity but seriously.. you wasted resources, labor, and customers patience on this when you already had a planned (XB10) Wifi 7/10Gbit upgrade that was released that would work just fine considering it has 2 10Gbit ports,.. so why was time wasted on the XER10 when it didnt solve the issue that was actually there (Separate ONT from gateway making 2 different devices required).. Seems like a really poor business decision considering the XB7 already worked on port 4 and it was a Docsis Modem, begs the question why make the XER10 model at all when the XB10 was universally superior.. Please fix this or delete it and providion XB10s for EPON users!

Visitor

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8 Messages

This should be the solution.  Forget implementing a bridge mode for the XER10 and just make it so the EPON is usable by itself!!!! 

Visitor

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2 Messages

2 months ago

Would like to add my voice to this I need an XER10 Bridge mode. 

Visitor

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2 Messages

2 months ago

I am also very annoyed about this feature removal. looseing this and NAT looping due to "new" hardware.... why!?!?!?!?

Visitor

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1 Message

1 month ago

Comcast is forcing my HOA to upgrade to the XER10 router. Also, very annoyed at the fact that Xfinity removed our ability to enable bridge mode and will not allow us to connect directly to the ONT.
I'm joining my HOA tech committee to be involved in the upcoming HOA contract negotiations and will advocate to either adding a clause in our contract to allow residents to use their own hardware or switch to a new broadband provider for our cummunity.

Visitor

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1 Message

14 days ago

I just got my 1 Gig fiber service installed today and am now learning that the XER10 does not support bridge mode.  I explicitly asked when ordering the service whether I would be able to place the gateway in bridge mode and use my own router, and I was told YES.  I don't appreciate being lied to.  I will try the DMZ trick, but that does not excuse the lying.

Expert

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118.7K Messages

10 minutes ago

@ugaguy2010 

I realize that. It's just a workaround to lessen some of the pitfalls. It's not a miracle cure. 

The XER10 is a straight router. There is no cable modem component as a combo gateway device has. I guess they felt that it didn't need a true bridge mode function.

Visitor

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4 Messages

@EG​ so are they saying that bridge mode just won't happen or is that still in the works?

Visitor

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5 Messages

@EG​ Yes, I’ve seen and heard a bunch of their excuses…

“Our gateway is superior… no customer needs any other router.”

”Our gateway is a pure router - so it doesn’t need bridge mode.”

Their justifications are quite pathetic actually.  Every basic consumer router on the market has some type of bridge mode.  The technologically superior XER-10 lacks even the most basic functions found on a $40 Walmart router.

Visitor

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4 Messages

I'd love for them to see the rules that I have setup in my UCG. I have several VLANs, blocking rules for various traffic type for my kids.... till they have that level of functionality, I'll laugh at these responses.

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