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bert2me
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Saturday, November 8th, 2025 9:18 PM

XER10 - Enable Bridge Mode

I was recently upgraded to a new modem/router combo (XER10) from the XB7-T. I am a power user and use a

MINISFORUM MS-01 to do all of my network's routing, The XB7-T allowed me to use bridge mode and let my router handle all of the routing throughout the house. With this new XER10, I don't even have an option for Bridge mode at all. My MS-01 is more than sufficient to handle the network speeds, and has 10Gig NICs as well. If I can register it's MAC and use that I would be much happier and I will gladly send back the equipment, but otherwise I will need a version/software update of your equipment that I can enable Bridge Mode. 

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user_jtrt43

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3 Messages

11 days ago

Just got the XER10 today and I'm in disbelief there is no bridge mode. Is this a hardware limitation or a simple firmware update??? 

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user_krv6je

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3 Messages

Xfinity has the device in "lock down" and doesn't allow (at this time) the option to "bridge".  Nor do they have a timeline if a later firmware will be released to allow that "option".  Welcome to the dissatisfied club like the rest of us here.... trying to make a "brick piece of equipment" do the most basic function known to the entire technology world (except Xfinity).

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10 days ago

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jmr17b

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I too have a XER10 and am extremely disappointed that there is no bridge mode. This is such a simple feature that every modem needs to support. Is there a different modem that will work with 2gig fiber that also supports bridge mode?

(edited)

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10 days ago

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robn1971

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3 Messages

10 days ago

I too was told I could use bridge mode. It was just installed and it's not an option in the XER10. Fix this [Edited: "Language"] or I'll cancel service.

(edited)

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user_ix25z9

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5 Messages

10 days ago

I'm skeptical that this feedback is getting to the right people at Xfinity through traditional channels. However, the product managers can be found on popular social career websites. I hope they are getting everyone's feedback.

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user_nekh66

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There's a reply from someone who I think is a product person that replied to a thread in the official Xfinity sub-Reddit who basically said bridgemode basically isn't possible with the XER10 device because it's just a router, not a modem/router combo like other devices that do have bridge mode. 

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9 days ago

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robn1971

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@user_nekh66​ Then I would ask why it had the option for bridge mode before it was added to my account and updated? Before the tech activated the xer10 I was in on the admin page and it was there. 

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8 days ago

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user_krv6je

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3 Messages

Any chance you took a screen shot to share showing the before and after?

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5 days ago

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user_90eqpa

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3 Messages

6 days ago

I’m also looking for bridge mode capability on the 

XER10. Switched from quantum fiber for 2 gig service but my network is worse because of it. Once the WiFi is turned off on the xer10 the app shows it offline so I can’t make adjustments. Please either enable bridge mode or allow the ONT to connect right to my personal router. 

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