Visitor

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7 Messages

Saturday, November 8th, 2025 9:18 PM

XER10 - Enable Bridge Mode

I was recently upgraded to a new modem/router combo (XER10) from the XB7-T. I am a power user and use a

MINISFORUM MS-01 to do all of my network's routing, The XB7-T allowed me to use bridge mode and let my router handle all of the routing throughout the house. With this new XER10, I don't even have an option for Bridge mode at all. My MS-01 is more than sufficient to handle the network speeds, and has 10Gig NICs as well. If I can register it's MAC and use that I would be much happier and I will gladly send back the equipment, but otherwise I will need a version/software update of your equipment that I can enable Bridge Mode. 

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Visitor

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3 Messages

3 days ago

Just got the XER10 today and I'm in disbelief there is no bridge mode. Is this a hardware limitation or a simple firmware update??? 

Visitor

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2 Messages

Xfinity has the device in "lock down" and doesn't allow (at this time) the option to "bridge".  Nor do they have a timeline if a later firmware will be released to allow that "option".  Welcome to the dissatisfied club like the rest of us here.... trying to make a "brick piece of equipment" do the most basic function known to the entire technology world (except Xfinity).

Visitor

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1 Message

I too have a XER10 and am extremely disappointed that there is no bridge mode. This is such a simple feature that every modem needs to support. Is there a different modem that will work with 2gig fiber that also supports bridge mode?

(edited)

Visitor

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2 Messages

2 days ago

I too was told I could use bridge mode. It was just installed and it's not an option in the XER10. Fix this [Edited: "Language"] or I'll cancel service.

(edited)

Visitor

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3 Messages

2 days ago

I'm skeptical that this feedback is getting to the right people at Xfinity through traditional channels. However, the product managers can be found on popular social career websites. I hope they are getting everyone's feedback.

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