Visitor
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3 Messages
X-class upload speed capped at 120mb
I signed up for symmetric 1gb Internet and got the XB10 gateway. My download speed is 1200mb, but upload is only 120mb. Tested with wired ethernet. Tech support re-provisioned my modem, but nothing changed. Please help.
XfinityAbby
Official Employee
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1K Messages
8 hours ago
Hello @user_3shbtt, thank you for reaching out on our community forum! Were you able to connect with tech support over the phone or did a technician come to do an installation?
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XfinityAbby
Official Employee
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1K Messages
4 hours ago
Thank you for allowing us to assist you @user_3shbtt. I am glad that we were able to get your speed issues resolved on the back end. Please feel free to create a new post if you need any additional assistance in the future!
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