J

Visitor

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1 Message

Monday, April 18th, 2022 11:43 PM

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Xbox Series X Not Working with Xfi Gateway Wi-Fi?

I set up the new gateway and at first my Xbox couldn’t even detect the network. I finally was able to get it connected but now when I run a speed test all of the data is unavailable and I can’t play any online games. Anyone know what this is about and how to fix it?

Official Employee

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1.6K Messages

3 years ago

Hello @jhern1987! Thanks so much for taking a moment out of your day to leave a post on our community forum. We do have a great troubleshooting page that could help as well. Take a look here:

 

https://comca.st/3L1v51r

 

Or you can also always use the Xfinity MyAccount App for troubleshooting or the Xfinity App. Please let me know if that helps or if you're still having the concern after, so I can make sure you get taken care of! 

 

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