Xbox One Connection Issue

My Xbox One is online and connected, Xbox live and servers have no issues, yet my games keep saying connection issue as they become disconnect. I have reached out and tried port forward option, reset modem, etc. My Xbox one is currently connected to my modem with a cat5 cable any other possible solutions?

This conversation is no longer open for comments or replies and is no longer visible to community members.

Responses

goodfella013

New Poster

•

2 Messages

5 years ago

Im having a lot of the same issues.

I switched to the XB7 and keep getting kicked from the middle of matches in Destiny. I have a google router plugged in as well with port forwarding but nothing seems to be working

0

U

user_5edd8c

Visitor

•

1 Message

4 years ago

I am connected to xfinity WiFi on my Xbox and it disconnects after every hour or 15 minutes and then cuts back on it’s annoying and i don’t know what the problem is can you help me plz?

1

0

XfinityMarcos

Official Employee

•

2.4K Messages

Hello, @user_5edd8c, thank you for reaching out in our forum and giving me a chance to help with your XBox's intermittent connection. I'm not a gamer, but even I know that doesn't make for a great experience, so I can only imagine how you're feeling. Is this the only device having connection issues? Are you connected wirelessly or hardwired?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer. tick

4 years ago

0

EG

Expert

•

111.4K Messages

4 years ago

@ComcastMarcos

What about the original poster and the successor from 6 months ago ?

0

Your Home Network

Xbox89

Xbox One Connection Issue

goodfella013

user_5edd8c

XfinityMarcos

EG

New to the Community?