Xbox One Connection Issue

My Xbox One is online and connected, Xbox live and servers have no issues, yet my games keep saying connection issue as they become disconnect. I have reached out and tried port forward option, reset modem, etc. My Xbox one is currently connected to my modem with a cat5 cable any other possible solutions?

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goodfella013

New Poster

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2 Messages

5 years ago

Im having a lot of the same issues.

I switched to the XB7 and keep getting kicked from the middle of matches in Destiny. I have a google router plugged in as well with port forwarding but nothing seems to be working

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U

user_5edd8c

Visitor

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1 Message

4 years ago

I am connected to xfinity WiFi on my Xbox and it disconnects after every hour or 15 minutes and then cuts back on it’s annoying and i don’t know what the problem is can you help me plz?

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XfinityMarcos

Official Employee

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2.4K Messages

Hello, @user_5edd8c, thank you for reaching out in our forum and giving me a chance to help with your XBox's intermittent connection. I'm not a gamer, but even I know that doesn't make for a great experience, so I can only imagine how you're feeling. Is this the only device having connection issues? Are you connected wirelessly or hardwired?

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4 years ago

0

EG

Expert

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113.3K Messages

4 years ago

@ComcastMarcos

What about the original poster and the successor from 6 months ago ?

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Your Home Network

Xbox89

Xbox One Connection Issue

goodfella013

user_5edd8c

XfinityMarcos

EG

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