Xbox89's profile

New Poster

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1 Message

Thu, Oct 15, 2020 2:00 PM

Xbox One Connection Issue

My Xbox One is online and connected, Xbox live and servers have no issues, yet my games keep saying connection issue as they become disconnect. I have reached out and tried port forward option, reset modem, etc. My Xbox one is currently connected to my modem with a cat5 cable any other possible solutions? 

Responses

New Poster

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2 Messages

7 m ago

Im having a lot of the same issues. 

 

I switched to the XB7 and keep getting kicked from the middle of matches in Destiny.  I have a google router plugged in as well with port forwarding but nothing seems to be working

 

Visitor

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1 Message

1 m ago

I am connected to xfinity WiFi on my Xbox and it disconnects after every hour or 15 minutes and then cuts back on it’s annoying and i don’t know what the problem is can you help me plz?

ComcastMarcos

Official Employee

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184 Messages

Hello, @, thank you for reaching out in our forum and giving me a chance to help with your XBox's intermittent connection. I'm not a gamer, but even I know that doesn't make for a great experience, so I can only imagine how you're feeling. Is this the only device having connection issues? Are you connected wirelessly or hardwired? 

I am an Official Comcast Employee.
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EG

Expert

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86.7K Messages

1 m ago

@ComcastMarcos 

What about the original poster and the successor from 6 months ago ?

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!tick

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