Hi there, @user_3634af! Thanks for reaching out with your interest in the XB9. The modem currently has very limited availability but we do expect to expand that in the future. Currently, we are not able to upgrade your current modem to the XB9. We will notify the community here as the eligibility expands further.
XfinityRay
Official Employee
•
4.3K Messages
6 days ago
Hi there, @user_3634af! Thanks for reaching out with your interest in the XB9. The modem currently has very limited availability but we do expect to expand that in the future. Currently, we are not able to upgrade your current modem to the XB9. We will notify the community here as the eligibility expands further.
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