2 Messages
XB8-T Problems
Cannot get wifi connection with my standby generator and pool control apps. Also ran a speed test...283mbps. Doesn't sound right to me
2 Messages
Cannot get wifi connection with my standby generator and pool control apps. Also ran a speed test...283mbps. Doesn't sound right to me
XfinityChristy
Official Employee
•
2K Messages
1 year ago
@user_ims28g Thank you for reaching out via our Xfinity Forums and patiently waiting for help. I am sorry to learn that you are experiencing an issue with your connection. I never like service issues as it is seriously frustrating when trying to work from home. We are the perfect place to post your issue for help with a solution. To research this further, I will just need to pull up the account. Would you mind sending us a direct message with your first/last name and address, so we can take a look at what’s going on?
To send a "Direct Message" message:
Click "Sign In" if necessary
Click the "Direct Messaging" icon at the top of the page (looks like a text bubble)
Click the "New message" (pencil and paper) icon
Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it
2
0