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user_1kr18d
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Sunday, February 2nd, 2025 6:13 PM

Xb8 with pods

I used to have an XB7 with 2nd gen wired pods into an unmanaged switch working just fine, upgraded to XB8 after I started having some internet instability, and now I'm having trouble getting the pods to work. If I keep WPA3 for all bands, the pods show connected in the app, but won't let devices connect. If I set WPA2 on 2.4 and 5, I can't connect to Wi-Fi with android phones and get a "WPA3 connection required" error message.

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2 months ago

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XfinityEmilyB

Official Employee

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1.9K Messages

2 months ago

@user_1kr18d Welcome to our community forum! Thank you for reaching out so we can make sure your pods have a steady connection and provide WiFi throughout your whole home. When you installed the XB8 did you unplug the pods and go through the activation process? You can learn more about the activation process here.

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user_1kr18d

2 Messages

Yes.  But an issue i have now is 2 of my 3 pods blink red, which i think means they are malfunctioning?

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2 months ago

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XfinityEmilyB

Official Employee

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1.9K Messages

@user_1kr18d I appreciate you keeping me posted so we can continue working together :). When you open the Xfinity app and tap on "Wifi" then "troubleshoot" what does that lead to? You can get a better idea of the process here.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick
I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

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2 months ago

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