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hendermanuel
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3 Messages

Friday, September 16th, 2022 3:16 AM

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XB8 WiFi Modes

How can I change the WiFi Modes on the XB8 ? I cannot see the 6E Band broadcast because the 2.4 and the 5G are using the ax band as well ! So how can I broadcast all 3 bands separately if the ax band is being Broadcast by the 2.4 and the 5G band ??? 
I did tried to change it, loging in to the router but the options selector is locked for costumers using the regular login info ! 

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2 years ago

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hendermanuel

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3 Messages

2 years ago


This are the settings on the router:

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CCKrystal

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385 Messages

Good evening at @hendermanuel. I hope you are doing well. Thank you for being so patient while you were connecting to our amazing team via our Community Forums page. I appreciate the screenshot and sad to read you are having issues with the connecting to the 6E band. With our awesome XB8 gateway it is already set up to maximize your connection for the best coverage and performance. You mentioned you were having issues with the devices connecting, in this case the devices must be 6E compatible to connect specially to this band. Have you checked to make sure they are compatible? 

I no longer work for Comcast.

2 years ago

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hendermanuel

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3 Messages

Yes, I did tried on 2 IPhone 13 Pro Max !

2 years ago

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CCOtto

Problem Solver

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497 Messages

Hi, @

hendermanuel. Are you still having issues with your wifi bands?

 

I no longer work for Comcast.

2 years ago

0

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