bhenry4's profile

Regular Visitor

 • 

4 Messages

Friday, July 21st, 2023

Closed

XB8 turns its wifi back on every night

Despite turning off all 3 of the radios in the XB8 - vis the admin connection to the modem, every night the Xfinity modem turns the wifi back on.  It appears it turns on 2.4GHZ.  It also seems to be broadcasting the public hotspots but that is besides the point.  The issue is I do not want more radio's broadcasting in the house and I purposefully turned off the Xfinity radios.

Oldest First
Selected Oldest First

Official Employee

 • 

1.3K Messages

2 years ago

Hey there, @bhenry4! Hmm, that is certainly strange that the system is defaulting them back on after using the admin tool to shut them off. Are you placing the modem into bridge mode? Just to be clear, you have shut off public hotspots too via the Xfinity App or Admin tool, and they are appearing back online via the App or Admin tool?

forum icon

New to the Community?

Start Here