pbGuy's profile

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13 Messages

Wednesday, June 29th, 2022 1:04 PM

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XB8 Peformance

While this forum is packed with complaints about unavailability, I'd like to hear from someone actually using an XB8, regarding reliability & performance. Please be detailed. Thank you.

Problem Solver

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543 Messages

3 years ago

I do not use and XB8, but it is the same with all of the hardware offered by xfinity; it is not anywhere near the level of performance you can get by buying your own hardware.  You will gain a lot by buying your own; better performance, the ability to be able to have complete control over your network, you won't have the obnoxious problem where xfinity re-enables the guest network every time the device gets a release/renew command or a firmware update. You will no have to deal with xfinity deciding what parameters of your modem/router/network that you can control.  You'll save the monthly 'rental' fee. The advertising is all just that...hype and hyperbole.  It is not a high tech device, but one that is designed to be built cheaply, with many features disabled, and with draconian limits on how you can set up your own network. 

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Not applicable

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13 Messages

3 years ago

Still looking for usage details about the XB8 (or, XB7). {FYI, I'm using an XB6, which is performing reasonably well.} Thanks.

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Official Employee

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1.4K Messages

@pbGuy I've used the XB3 and XB7. Both have performed well for me, but I am also an average, I guess you would put it, type user. We stream TV services, browse social media, online shopping and some video editing/upload. Performance wise in the sense of speed and connection, I have not had an issue with either outside of when there was a signal issue with a damaged line. Managing the devices is easy enough with the Xfinity app and My Account app. My home is about 1500 sq ft, and we use 1 xfi pod to help with the coverage/low connection areas in the basement. Overall as a customer I am happy with the devices. I'm always a little hesitant when new products are launched. I prefer to let the more tech-savvy people check it out and provide the feedback and figure out the bugs since I'm not pushing the limits on the devices. 

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Problem Solver

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543 Messages

3 years ago

To be honest the vast majority of reviews are mixed reviews.  The XB8 has a few flaws which can be frustrating to end users. Here is an example:

https://dwightsilverman.com/tag/internet/

and another one here:

https://nationalinterest.org/blog/buzz/why-comcast%E2%80%99s-new-wi-fi-6-router-fails-i-spent-three-days-testing-it-121796

Like so many honest reviews, the user eventually dumped the XB8 and used his own third party hardware.

Do you have any devices that are either wifi6 capable?  Many are reporting issues with wifi 6 not working well (or at all) when using a mixed client environment (wifi6 clients and non-wifi6 clients).

Given that the unit is built to the minimum standards necessary to put the logos on the box, the overall consensus is that it isn't really a major upgrade over the XB7 in performance. 

YMMV. 

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