Contributor
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82 Messages
Xb8 Gateway can’t access admin to change setting
I need to access the Gateway admin tool to disable MAC address filtering in order to setup a LAN for my Epson printer. I just received this Xb8 Gateway and I can’t use my printer on my Wi-Fi network. I checked the button to allow me access, but can’t Logon
The gateway does not accept any password in the Logon screen.
can someone tell me how to get past the Logon ?
EG
Expert
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117.5K Messages
4 hours ago
They recently updated the gateway's firmware. You have to turn on admin access in the app now;
https://www.xfinity.com/support/articles/admin-tool-access
Open the Xfinity App. (You'll need a working connection for this step).
Go to the WiFi tab.
Select View WiFi equipment and open Advanced Settings.
Select Admin Tool online access.
Slide the toggle button to Allow Admin Tool access (ON).
Select Save.
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EG
Expert
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117.5K Messages
2 hours ago
Have you tried admin for the username and the password that is on the label on the bottom or back panel of the device ?
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