user_1i5bs1's profile

Contributor

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147 Messages

Sunday, August 18th, 2024 11:11 PM

XB8 and LTS Connect app for iPhone 15 Pro Max

Hi,

  I was wondering if anyone here has the XB8 and LTS Connect app?  LTS did an update Friday and now I can't connect to my cameras with WiFi...outside of my network it works fine.  As soon as I try to open my cameras LTS Connects closes.  Going to call LTS tomorrow, but I don't have high hopes for a fix.  I've looked everywhere and can't find anyone else who has this problem.  It was working perfectly before the update.  Any help would be appreciated? 

   Thank you

Contributor

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147 Messages

1 month ago

I have also rebooted my iPhone, my XB8 and my NVR and within my home network it still closes.

Official Employee

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1.5K Messages

Thank you for reaching out to us @user_1i5bs1! Were you able to get a hold of LTS earlier this week?

(edited)

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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