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Saturday, October 8th, 2022 3:49 AM

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XB8 2.5Gbps port

Hi 

so i have xb8 my internet plan is 1200 mbps and i see that xb8 has only 1 2.5G port and my friend is using that port and he gets around 1300 mbps and i am using the other ports i am getting about 950mbps is there anyway for me to get 13000 mbps speed? 

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3 years ago

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EG

Expert

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110.6K Messages

3 years ago

Get a 2.5 gig multiport ethernet switch and connect it to the 2.5 gig port on the XB8. Then both of you connect to the 2.5 gig LAN ports on the switch. And of course, your network adapter has to also be 2.5 gig capable as well. Realize that if you are both doing bandwidth-intensive things at the same time, neither one of you will get quite the full speed. 

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leogetz69

New Poster

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2 Messages

3 years ago

I have an XB7T gateway and I can't get that 2.5 gbps port to go past 300 mbps. Now I have to wait 3 days for a tech. smh

hopefully there's an issue on this gateway and the newer XB8 ethernet port will work better.

I spent almost $200 on a Netgear multi gig switch and it seems to negotiate fine.

GS110EMX - 8-Port Gigabit Ethernet Smart Managed Plus Switch with 2-Port 10G/Multi-Gig Uplinks
If I connect that switch to the regular 1 gbps port on the xfinity gateway I get the 950~ Mbps speed. Once I move it to 2.5 Gbps ethernet, I. only get 200-300 mbps.

(edited)

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CCValerie

Official Employee

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974 Messages

Hi there, @leogetz69, thank you for taking the time to post on our Xfinity Forums and share you experience with us. I know how vital it is to get the services, especially speed you need. Please rest assure you have reached the right team for assistance. Has your scheduled technician appointment been completed, if not, when do you have that scheduled for? We'd love to follow up and ensure your issue has been resolved. 

I no longer work for Comcast.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

3 years ago

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