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Xb7-t and Ethernet issues
We got an xb7-t today and WiFi is working great. The issue is when we plug a device into the Ethernet our WiFi internet shuts off. What settings do we need to update so we can have WiFi and plug into the Ethernet?
1 Message
We got an xb7-t today and WiFi is working great. The issue is when we plug a device into the Ethernet our WiFi internet shuts off. What settings do we need to update so we can have WiFi and plug into the Ethernet?
XfinityRichard
Official Employee
•
1.8K Messages
2 months ago
Hi there, @user_yiqhy2 I'm very sorry for the trouble you are having with your Wifi. Since it's been a few days since you last posted are you still having trouble with your service, if so please don't hesitate to reach back out out so we can get you taken care of.-Richard
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