Contributor
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99 Messages
XB7 - XFINITYWIFI interferring with my Unifi access points - cannot find a way to disable . HELP !
I using the XB7 as a modem & wired router, but not for Wifi. I have Wifi disabled for both 2.4 GHz and 5 GHz bands in the router configuration at https://myrouter.io .
Nevertheless, the modem still broadcasts a Wifi network on XFINITYWIFI and XFINITY SSIDs. I know my XB7 is broadcasting it because the connection from my smartphone to XFINITYWIFI cuts off when I power off my XB7.
The problem is that my 5 Unifi NanoHD meshed access points setup on VHT160 are picking this up as interference, and either keep switching channels, or I get greatly reduced bandwidth from my clients.
I have looked at the instructions at https://www.xfinity.com/support/articles/disable-xfinity-wifi-home-hotspot .
First, I logged in to https://customer.xfinity.com/#/settings/security/hotspot .
I received the error : "We are having trouble accessing this data. Please try again later."
..
Second, I installed the Xfinity app on my Android phone (S22 Ultra).
I logged in and went to the "Connect" tab at the bottom.
I am unable to proceed with step 4 "See network".
The "See network" option just does not appear in the app.
This is the screen I actually see :
If I click "Xfinity Wifi hotspots", it shows a map of my neighborhood. My home is not shown as being a Wifi hotspot on the map, yet the XB7 is most definitely broadcasting XFINITY and XFINITYWIFI.
How can I stop the XB7 from doing so ? Please help. This is really messing up with my access points.
Jlavaseur
Problem Solver
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948 Messages
2 years ago
@madbrain76 So I confirmed my suspicions and yours, so when I disabled my Xb8 hotspots, all it did was disable the broadcasting of the SSID, everything else is the same, I turned it back on, I see the SSID once again, so I played with settings and got them to go way altogether, but I don’t know for how long, need to test some more as time permits…
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madbrain76
Contributor
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99 Messages
2 years ago
FYI, I setup a separate router box with pfSense . I setup my XB7 in bridge mode.
It is *still* broadcasting the [Edited: "Language"] XFINITY and xfinitywifi SSIDs . Which means it's not actually in bridge mode, since it can still route traffic from clients on those SSIDs.
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madbrain76
Contributor
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99 Messages
2 years ago
I did a factory reset of the XB7. Set it up with a web browser (no Xfinity app). It came up without the XFINITY / xfinitywifi networks, miraculously. And they haven't come back, so far.
Unfortunately, the setup for the Gateway required a Wifi SSID and password. I set one up called "DUMMY". I then disabled it. So far, so good, no WIFI broadcasting.
Since I'm using a separate router, I then switched to bridge mode. And now, Wifi is enabled again, with the DUMMY SSID broadcasting ! Sigh.
And the "At a glance" screen under "home network" shows "Ethernet" enabled (green) and Wifi also enabled (green). Only Moca is red (off).
Going to the Connection/Wifi screen, everything is greyed out, nothing can be disabled.
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