Visitor
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4 Messages
XB7 Xfinity gateway
I just cut off cable completely and opted for internet only service at half the price I was paying. Anyhow just hooked it up two days ago and right away I noticed that the top of said brand new XB7 gateway is hot to the touch. Is this normal? Or should I be worried?
flatlander3
Problem Solver
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1.5K Messages
2 years ago
There's a cooling fan in it that is known for going out. Usually, they make some racket when that happens, but it could just fail, or it's a refurb rental that already failed for someone else (some else's return).
When the fan works it's pretty quiet. Feel for a vibration or put your ear up to it. Maybe have a smoker or vape friend fire one up and blow some smoke at it and see if there is any air movement.
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