Beckom's profile

Regular Visitor

 • 

3 Messages

Wednesday, December 16th, 2020 5:00 AM

Closed

XB7 - Unable to activate 802.11ax / Wifi 6

Good morning. After two bad XB6 devices I was given an XB7. When I try to configure 802.11ax it saves but when I check the networks it never activates. n,g,ac, etc activate with no problem but 802.11ax doesn't. Do I not have access to it? Everything else works and I have only had one connection drop this month.

This conversation is no longer open for comments or replies and is no longer visible to community members.

Accepted Solution

Gold Problem Solver

 • 

3.7K Messages

5 years ago

I've found the setting doesn't stick in the Xfinity app, but it does if edited and saved in the admin tool at http://10.0.0.1.

Problem Solver

 • 

948 Messages

5 years ago

On my Xb7 wifi 6 was enabled by default, i didnt have to do anything

Regular Visitor

 • 

3 Messages

5 years ago

It isn't on mine. I may call tomorrow.

Regular Visitor

 • 

3 Messages

5 years ago

Thats what made it stick. Thank you so much!

forum icon

New to the Community?

Start Here